Shipping policy
Shipping Policy
Thank you for shopping with us.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.
Shipping Time
Estimated delivery times:
- United States: 7–15 business days
- Europe: 7–20 business days
- Canada: 10–20 business days
- Australia & New Zealand: 10–20 business days
- Other countries: 10–25 business days
Delivery times may vary depending on your location, customs processing, and carrier delays.
Shipping Costs
Shipping costs are calculated at checkout. Free shipping may be offered on selected products or promotions.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Tracking information may take 2–5 business days to update.
Customs, Duties and Taxes
Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.
Delayed or Lost Packages
We are not responsible for delays caused by shipping carriers, customs, weather conditions, or other circumstances beyond our control. However, if your package is significantly delayed or lost, please contact us and we will do our best to assist you.
Incorrect Address
Please ensure that your shipping address is correct before placing an order. We are not responsible for orders shipped to incorrectly provided addresses.
Contact Us
If you have any questions about your order or shipping, please contact us at:
Email: infoecomstores@email.com
Phone: +380 50 73 39 992